v7v7v's Privacy Policy

v7v7v is a secure and reliable online casino and sports betting platform operated for Bangladeshi users. We believe that the protection of your personal information is a fundamental right. This privacy policy will inform you in detail about what data we collect, why we collect it, how we use it, and what rights you have over your information.

By using this platform, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with this policy, please refrain from using the service and contact our support team.

1 What  Data We Collect

v7v7v collects certain types of information to operate its services properly. This data is broadly divided into two categories — information you provide directly and information collected automatically through your use of the site.

1.1 Information You Provide

• Name and date of birth (for age verification)
• Email address and contact details
• Username and password provided at the time of account creation
• Identity verification documents (national ID card, passport, etc.)
• Financial information such as bKash, Nagad, Rocket, or Upay account details and bank account information (for deposits and withdrawals)
• Information you provide when contacting the support team

1.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Your site browsing activity and page visit history
• Login time, session duration, and gaming activity logs
• Data collected through cookies and similar tracking technologies

2 Purpose of  Data Use

v7v7v uses your information only for the following purposes:

2.1 Account & Service Management

We use your basic information to create and manage your account, verify your identity, ensure secure login, and maintain service quality. Date of birth is verified to enforce the 21+ age restriction.

2.2 Financial Transaction Processing

Financial information is used to process deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, and bank transfer. It is our responsibility to ensure the security and accuracy of every transaction.

2.3 Ensuring Responsible Gaming

By monitoring gaming activity data, we identify early signs of problematic behaviour and provide assistance to users when needed. This is part of our commitment to responsible gaming.

2.4 Communication & Support

Our 24/7 support team uses your contact information to respond to your questions and complaints. Your messages and conversation history are retained to provide live chat and email ([email protected]) support.

2.5 Fraud & Security Prevention

We analyse user behaviour data to prevent unauthorised access, fraudulent activity, and money laundering. This is essential for the overall security of the platform.

2.6 Service Improvement

Anonymous analytics data is used to improve the user experience and resolve technical issues on the platform.

3 Data Storage &  Security

v7v7v has put in place the highest technical and administrative measures to protect your information. All data stored on our servers is protected by SSL (Secure Socket Layer) encryption, which safeguards your data from third-party access during transmission.

3.1 Encryption & Cybersecurity

• All communications during use of the service are encrypted via TLS/SSL protocol
• Passwords are stored using industry-standard hashing algorithms
• Financial data is stored in a separately encrypted database
• Regular security audits and vulnerability assessments are conducted

3.2 Staff Access to Data

Only authorised staff members who require access to data as part of their job responsibilities may access users' personal information. All staff operate under strict confidentiality agreements.

3.3 Data Retention Period

Data is retained for as long as your account is active and, after account closure, for as long as required to meet applicable legal and regulatory obligations. Data that is no longer needed is securely deleted.

4 Sharing Data  with Third Parties

v7v7v never sells your personal information or transfers it to third parties for marketing purposes. Only necessary information may be shared in the limited circumstances described below:

4.1 Payment Processing Providers

The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and the relevant banks to complete deposit and withdrawal transactions. These organisations follow their own privacy policies.

4.2 Legal Obligations

We are required by law to provide information in response to a court order or a lawful request from a competent authority. In such cases, no information beyond what is required is provided.

4.3 Fraud Prevention Services

A minimum amount of necessary information may be shared when working with specialised services to prevent fraudulent activity and money laundering.

5 Cookie Policy

Cookies are used on the v7v7v website. Cookies are small text files stored in your browser that help improve the quality of the service.

5.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security. Without these, the site cannot function properly.
• Performance cookies: Collect anonymous statistics to understand how users are using the site.
• Functionality cookies: Remember your preferences such as language selection and other settings.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some features of the platform to not work properly.

6 Your  Rights

You have several important rights over your own data. v7v7v respects these rights and is committed to upholding them appropriately.

6.1 Right to Access Data

You may request at any time to know what information we hold about you. We will provide that information to you within a reasonable time.

6.2 Right to Correct Data

If any information in your profile is incorrect or incomplete, you may request that it be corrected. Contact the support team and we will act promptly.

6.3 Right to Delete Data

In certain circumstances you may request that your personal data be deleted. However, some data may need to be retained for a specific period due to legal obligations.

6.4 Right to Object to Processing

You have the right to object to the processing of your data in specific cases. We will take appropriate action after considering your objection.

6.5 Right to Data Portability

You may request your data in a commonly structured format, which you can keep for yourself or use with another service.

7 Protection of  Minors

v7v7v strictly does not provide services to anyone under the age of 21. Age is verified during the registration process and no information is collected or stored from anyone under the age of 21.

If it comes to our attention that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.

8 Notice Regarding  Third-Party Links

Although the v7v7v platform may contain links to external websites, we are not responsible for the content or privacy practices of those sites. You should read the privacy policy of any external site before visiting it.

9 Changes to  the Policy

v7v7v may update this privacy policy from time to time. For significant changes, we will notify users within the service or by email. Continued use of the service after a change is made will be considered as your acceptance of the updated policy.

Contact our support team to learn about the history of this policy.

10 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our support team is available 24/7 to assist in Bengali and English.

Our security team takes every data protection request or complaint seriously and works to resolve each issue as quickly as possible.